Audience

Healthcare professionals, medical providers, and those with a responsibility for wellbeing.

Course outline

At certain times we may be involved in breaking bad news or dealing with someone who is newly bereaved. This course looks at the process and support available that could be utilized to help during this period. The holder will learn skills to be able to empathize with and manage the ongoing wellbeing of the affected person. The session will teach delegates how to have sensitive conversations that may well impact on how the affected person deal with their situation or loss.

 Training topics will include

• Setting the scene preparing for the conversation
• Communication skills
• How does a patient feel?
• The bereavement and grieving process
• Role play – a variety of scenarios will be utilized to reflect the candidates’ backgrounds on the day.
• Resources

Learning outcomes

• Have an awareness of the impact of bad news
• To have techniques to deal with conversations sensitively and kindly
• To have practiced delivering bad news.

Trainer

Jane Graham, Director, Hieda
Trained at Great Ormond Street Hospital for Sick Children, Jane has 31 years of nursing background; 17 of which is in trauma and intensive care. Whilst in PICU, she had a number of different roles. Nine years of that included a role as a specialist retrieval nurse (CATS) that entailed travelling around the country to stabilize and bring back critically unstable children. To do this she learned advanced nursing and basic medical skills in resuscitation, all medical conditions, and trauma.

She went on to teach these skills to student nurses, qualified nurses and junior doctors as the Practice educator on intensive care. This role also involved lecturing regularly at South Bank University. She has been a DSL for Safeguarding at an independent boarding school where she was Lead Nurse. She is also an instructor for Qualsafe, an awarding body approved by the HSE.

Cost

• Member rate: £100
• Non-member rate: £200*

*If you would like to become a member and access discounted rates for Hieda CPD and events, please click here.

This course is regulated and approved by Qualsafe, which conforms with HSE guidance.