Venue: Zoom (online) – seminar

Audience: Healthcare professionals, medical providers, and those with a responsibility for wellbeing.

Course outline

At certain times we may be involved in breaking bad news or dealing with someone who is newly bereaved. This course looks at the process and support available that could be utilised to help during this period. The holder will learn skills to be able to empathise with and manage the ongoing wellbeing of the affected person. The session will teach delegates how to have sensitive conversations that may well impact on how the affected person deal with their situation or loss.

Training topics will include:

• Setting the scene and preparing for the conversation
• Communication skills
• How does a patient feel?
• Role play – a variety of scenarios will be utilised to reflect the candidates’ backgrounds on the day

Learning outcomes:

• To have an awareness of the impact of bad news
• To have techniques to deal with conversations sensitively and kindly
• To have practised delivering bad news

Cost 

• HIEDA Member Rate: £110
• Non-member Rate: £220*

*If you would like to become a member and access discounted rates for Hieda CPD and events, please click here.

Book now

Speaker:

Tracey Boseley, Head of Education Sector Support at Child Bereavement UK

Tracey’s links with the education sector began early in her career as she developed an outreach programme for schools and universities. This led her to qualify as a teacher and she has taught across the primary phase. She specialised in supporting vulnerable pupils and their families, particularly young people with autism and sensory processing disorder. In 2018, Tracey joined Child Bereavement UK; her role includes raising the profile of bereavement across the education sector, research projects, supporting education professionals, developing resources and content for training courses. She has also designed online resources for education professionals in collaboration with London Grid for Learning.