Job Description

Job details


£23,500 a year

Job type
Fixed term contract


  • Certificate of Higher Education (Preferred)


Pulled from the full job description
Company pension

Full Job Description

Job Title: Adult Health & Wellbeing Coach

Hours: 37 hours per week

Employer: Havant and East Hants Mind

Salary: £23,500

Location: Havant

Reports to: Adult Contract Lead and or Team Manager

Contract: 1-year fixed term

Job Location: ALTON PCN (3 x GP Surgeries) and homeworking when required to do so.

Job summary:

This role is a collaborative but independent position working for and representing Havant and East Hants Mind, within a primary care network supporting adults 18+ years, who are registered at the GP practices within the specified PCN.

Havant and East Hants Mind supports adults to build resilience and to achieve and maintain positive mental health and wellbeing. This ranges from one-to-one support, to offering advice/signposting to access support within the community. The candidate must be able to provide a range of interventions and activities to support adults/patients to manage their own mental health needs.

This is an exciting new project supporting adults’ mental health in East Hampshire.

For this particular post we require an Adult Health & Wellbeing Coach with experience working within mental health to support adults on a 1:1 basis (in Alton). the Adults will be signposted through their local GP surgeries. This work is being commissioned and coordinated by the East Hants-Alton PCN.

Duties and responsibilities:

· To provide support to individual service users aged 18+, providing one-to-one sessions using appropriate theories, methods and skills in order to promote individual service users’ ability to better manage their problems and difficulties.

· To provide face to face and or virtual/telephone advice and information related to mental health needs and local services which can offer support to the public including adults with mental health needs and their parents/carers.

· To support adults to identify their needs and goals and facilitate the development of wellbeing plans and crisis/safety plans with service users.

· To equip adults with skills and techniques to deescalate difficult emotion and put coping strategies in place.

· Work in partnership with the PCN, Adult social prescribers and all relevant staff to provide the service user with a robust mental health support service and person-centred approach.

· Work with other agencies and the service user to achieve wellbeing focussed goals, drawing on individual strengths and using a range of internal and external resources.

· To liaise with service users, carers, family and relevant professionals, ensuring they have full information about the project’s purpose, activities and outcomes.

· Assist and complete administrative tasks relating to the role including accurate recording and providing key information for monthly and quarterly progress reports.

· To be aware of responsibilities and take appropriate action as per Havant and East Hants Mind’s policies around safeguarding adults and children.

· To undertake any other tasks and duties as required as requested by the Contract Manager/ Senior and to meet the requirements of the service

· To be aware of Health & Safety regulations, particularly related to work surroundings.

· To act in accordance with HEH Minds safeguarding policy and procedures.

Skills and personal characteristics:


· Must have at least 2 years’ experience of working with vulnerable adults

· Must have at least 2 years’ experience of working with mental health and hold an understanding of mental health illness, mental health crisis and recovery

· Must be able to work independently as well as within a team

· Understanding and appreciation of personal and professional boundaries

· Basic computer skills are essential

· Must have good communication skills that are adaptable for our varied service user group

· Must have excellent listening skills

· Good time management and organisational skills are important

· Good level of numeracy & literacy is required for the post.

· Applicants must be able to take clear notes, have a methodical and ordered working style and be able to maintain up to date and accurate records

· Ability to embrace change and adapt to changes in service provision, new projects & duties

· Empathy and compassion

· Personal transport for business purposes is essential.


· Have a minimum degree level qualification (or be working towards this level) in a relevant field (e.g., health and social care/psychology)

· Some understanding of reflective practice would be beneficial

· Experience of working within a health or clinical environment would be beneficial

· The use of customer/ user / service user data bases & excel is desirable

· Some knowledge of gathering customer feedback and evaluation

· Knowledge of local area and services or organisations that can provide additional support to our service users

· Some experience of working as or working with volunteers

PLEASE NOTE: CV’s are not accepted, application forms can be sent upon request, alternatively, visit our website Havant & East Hants Mind to download the application form.

Work Remotely

  • Hybrid

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: £23,500.00 per year


  • Company pension


  • Monday to Friday

COVID-19 considerations:
Yes, staff abide by current guidelines. All having received Covid19 vaccinations, unless exempt. PPE provided. Alternative homeworking arrangements made where necessary.


  • Certificate of Higher Education (preferred)


  • Training: 2 years (preferred)
  • Health and Social Care: 2 years (preferred)


  • Driving Licence (required)

Application deadline: 09/09/2022

Adult Health & Wellbeing Coach – East Hampshire –