Job Description

Job details


£29,757 – £33,454 a year

Job type

Full Job Description


HOURS: * 28 – 37 hours per week (full or part-time)
SALARY: £29,757 – £33,454 per annum (SCP 24-28), pro-rata
CONTRACT: Permanent
HOLIDAYS: 28 days plus bank holidays
PENSION: Auto enrolment in place
ACCOUNTABLE TO: Wellbeing Service Manager
BASE: Waterford House, Erftstadt Court, Wokingham RG40 2YF
This exciting new role will be at the forefront of implementing two new projects: A&E Outreach Support and Physical Health Support Pilot.

We are seeking a motivated individual with strong understanding of the impact of mental health illness on physical and mental health. The ability to work in partnership and seek the best outcomes for service users is key to the post. The postholder will need to be able to support workers to complete challenging work and effectively manage risk.

We’re Mind, the mental health charity. We’re here to make sure anyone with a mental health problem has somewhere to turn for advice and support; in total over 20,000 people in Oxfordshire access our services each year. With one in four people experiencing a mental health problem at some point in their lives, people need Mind more than ever. Our work includes:

  • The Transitional Supported Housing Recovery Service (part of the Oxfordshire Mental Health Partnership).
  • The TalkingSpace Plus psychological therapy service in partnership with Oxford Health NHS Foundation Trust.
  • The Oxfordshire Mind Wellbeing Service, which is part of both the TalkingSpace Plus and Oxfordshire Mental Health Partnerships and includes:
  • Five Wellbeing Centres throughout the county
  • Public Wellbeing & Information Services
  • Physical Activity and Wellbeing
  • Benefits for Better Mental Health, a welfare benefits advice service
  • Volunteering and Peer Support Opportunities
  • Raising awareness and campaigning activity.

We employ over 230 staff and operate in 29 locations across Oxfordshire and Berkshire.


The post holder will work to set up and establish 2 exciting new Wellbeing projects, working under the supervision of a Wellbeing Service Manager and in partnership with NHS clinical services.

The post will be responsible for overseeing:

A&E Outreach Support Project: *
This project is delivered in partnership with Berkshire Health Foundation Trust and the Psychological Medicine Service (PMS) based within Royal Berkshire Hospital A&E department. The workers will aim to support people who have attended A&E in mental health crisis, with suicidal ideation or self harm and who are due to be discharged back to Primary Care.

Physical Health Support Worker Pilot*
This project is to be delivered in partnership with Primary Care Networks in Wokingham Borough. Workers will engage with people on the Severe Mental Illness (SMI) register to ensure that they receive a physical health check, and support and advice on accessing services to support their mental health.

Key responsibilities

  • Implement projects in partnership with key stakeholders, to agreed timelines.
  • Line manage Wellbeing Workers and provide support, advice and guidance to staff making day-to-day decisions.
  • Maintain awareness of and support workers to implement relevant aspects of best practice in mental health crisis support and holistic support for physical health in relation to Severe Mental Illness (SMI).
  • Oversee the recruitment and induction of key staff.
  • Manage and analyse the monitoring information collected from projects, reporting regularly to funders and Oxfordshire Mind/Mind in Berkshire Senior Management Team.
  • Establish excellent working relationships with staff in partner agencies such as Royal Berkshire A&E, Psychological Medicine Service, Primary Care, Secondary Care Teams, and Voluntary and Community Organisations for the benefit of service users and professionals.
  • Raise awareness of the projects locally and ensure the service is promoted to relevant professionals and members of the public.
  • Support Wellbeing Workers to effectively assess and manage risks identified when supporting service users and work closely with clinicians to ensure appropriate mitigations are in place.

We expect all our employees to:

  • Understand and implement all safeguarding policies and procedures in relation to working with children, young people and adults at risk of harm
  • Enhance equity, diversity, inclusion and equality within our work
  • Involve people with lived experience of mental health problems in every aspect of our work

This is not an exhaustive list and employees may be required to perform activities not listed here.


Essential Experience

  • Experience of managing or coordinating a project/service within mental health or similar services
  • Experience of partnership working in service delivery in a leadership role.
  • Experience of data collection and reporting to measure outcomes and service impact

Skills and Knowledge

  • Excellent organisational and team management skills and a high level of ability to support and supervise staff.
  • Knowledge and understanding of mental health issues, mental health services and the needs of people living with mental health problems.
  • Understanding of the links between physical and mental health, and the impact of severe mental illness on physical health.
  • Ability to respond effectively to challenging situations and take appropriate action to manage risk or safeguarding concerns.
  • Capacity to cope effectively with the pressures of the post and to use the support and supervision provided.
  • Strong commitment to the involvement of people who use services, social inclusion, recovery and partnership working.

The following are required of all roles with Oxfordshire Mind. However, you do not need to address these in your application:

  • Genuine interest in and commitment to Oxfordshire Mind’s work and client group.
  • Willingness to work flexibly in response to changing organisational requirements.
  • Willingness and ability to work hours outside of normal office hours on occasion.

Please contact Andrew Grillo to discuss the role further at

VERY IMPORTANT: Applicants should structure their application by responding to each of the points listed in the Person Specification / Selection Criteria. The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made. CV’s will not be accepted.

Working for Oxfordshire Mind
We offer a friendly working environment and are committed to staff wellbeing. In addition to base salaries, we offer a range of employee benefits including generous holiday entitlement, pension scheme and development and training.

Closing date: * Midnight on Sunday 31st July 2022
Shortlisting date: Wednesday 3rd August 2022
Interview date: Friday 12th August 2022
Interview location: On-line, via MS Teams

Why work for Oxfordshire Mind? Find out more about our benefits here: *

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief._*

Job Type: Permanent

Salary: £29,757.00-£33,454.00 per year

Source:Health and Wellbeing Team Manager: Berkshire West – Wokingham RG40 –