Job Description

EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:

  • We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites.
  • We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.

EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.

CQC says we’re still GOOD and now we’re OUTSTANDING for caring!

Our vision and values

Our Vision

“To be the leading health and wellbeing service in the provision of mental health and community care”.

Our Purpose

“We care for people every day. What we do together, matters”.

Our Values

  • We Care
  • We Learn
  • We Empower

Our strategic objectives

  • We will deliver safe, high quality integrated care services.
  • We will enable each other to be the best that we can.
  • We will work together with our partners to make our services better.
  • We will help our communities to thrive.

Our services

  • Mental Health Services
  • Community Health Services
  • Learning Disabilities Services
  • Social Care

Find out more about the services we offer in our service directory.

Job overview


The post holder will  provide support to the site coordinator in relation to activity in the Health Based Place of Safety.  They will assist the professional team in providing care for patients in a Health Based Place of Safety and the in-patient environment as required.

The post holder will be under supervision of a qualified team member, but will be required to work unsupervised from time to time.

Implement and assist with the evaluation of individual plans of care.

It is a requirement of this position to participate in a flexible rostering arrangement to provide 24-hour care.

EPUT offer a fantastic relocation package of up to £8,000. Covering a number of expenditures for new recruits relocating from 30 miles or more from their new work base at EPUT.

If you would like more information please contact


Main duties of the job


To deliver planned care those people with in the Health Based Place of Safety and where required to service users with in in patient setting as identified by the nominated professional.

Assist qualified staff in the physical monitoring of a patient’s health, including monitoring of blood pressure, pulse , temperature, respiration, weight, drug and alcohol screening (after appropriate training)

To maintain effective relationships with members of the multidisciplinary team, Trust and other statutory and voluntary organisations in relation to clinical activity with in the Health Based Place of Safety.

To participate, where appropriate, in the initial assessment of the service user’s problems, planning, implementation and evaluation of interventions, as required, ensuring that the service users physical, psychological and social needs are taken into account at all times.

To ensure clear and concise documentation of individual service user care in all service user’s files and that these are stored according to local policy.


Working for our organisation


EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.


Detailed job description and main responsibilities

Ensure effective and confidential communication at all times between all care professionals. Maintaining strict confidentiality with regard to any information concerning service users or colleagues

Observe and report changes in the service user’s physical condition or mental health to the nominated professional

Contribute to the management and support of patient who exhibit challenging behaviour. Participate in interventions relating to the management of violence and aggression including de-escalation techniques and the use of physical intervention (TASI techniques) as necessary, under the supervision of a qualified nurse.

Assist patients with Activities of Daily Living; including personal hygiene, dietary intake etc with due regard to the philosophy of “normalisation”.

When supporting the inpatient wards to assist individuals to maintain independence by assisting in the development of daily living, domestic, communication and social skills

Person specification

Educational achievements, qualifications & training

Essential criteria
  • NVQ Level II Direct Care Academic attainments to GCSE Level or above
Desirable criteria
  • NVQ Level III Direct Care or an ability and willingness to undertake this training
  • Experience of liaising and working within a team

Experience e.g. work related experience to be taken into account

Essential criteria
  • Experience of working with people with mental health problems
  • Basic understanding of mental health condition and its effect on day to day living
  • Understanding and knowledge of the role of Health Care Assistant and caring for patients
  • Basic understanding of the use of a health based place of safety

Job related aptitude and skills

Essential criteria
  • Confidence to work autonomously and use own initiative
  • Ability to work well in a team setting

Click here to apply.