Job Description

Salary:   £33,826 to £38,803 per annum
Release Date:   Friday 26 November 2021
Closing Date:   Sunday 19 December 2021
Interview Date:   Wednesday 05 January 2022
Reference:   SS161

The University of West London is a leading contemporary University specialising in the education and development of students with a focus on empowering and equipping them for the graduate world.

The Department 

Student Services plays a crucial role in supporting our students to ensure their academic success is sustained and their support needs are met.

The Role 

The University is seeking a self-motivated, proactive and organised individual to work effectively in the Welfare team within Student Services. The role involves undertaking complex casework, guidance and referral to both internal and external partners.

The Person

The successful candidate will deliver an efficient, effective and informed pastoral support service to students. They will also act as a central dissemination point relating to student’s welfare ensuring students are provided with appropriate pastoral support.

This is a busy role requiring excellent interpersonal, communication skills and the ability to remain discreet, calm, diplomatic and professional.   You must have proven working knowledge of the needs of individuals from a diverse range of backgrounds.   Knowledge of safeguarding and the Equality Act 2010 is essential for this post, as is previous experience of working in an advisory role ideally within an educational setting.

Applicants must have good I.T. skills with proven experience of working with IT systems to record, monitor and report on a wide range of confidential matters together with attention to detail.

How to Apply 

To apply click on ‘Apply Online’ and fill out the application form.

Additional Information 

Read more about working at the University of West London at

UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community to increase diversity in our workforce.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point

An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).

This position is not open for current UWL students.

For more information, or to apply, please click here.